Frequently Asked Questions
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Create an account, fill out your profile with skills, specializations, portfolio samples and set your rates. Make sure to add a clear profile photo and a short bio that highlights your experience.
Clients can search by skill, specialization, location and price. Ensure your profile is complete with keywords in your headline and skills to appear in relevant searches.
Go to your profile > Edit profile > Skills. Add the skills you offer and order them by relevance. You can also add certifications or portfolio items to validate your skills.
Specializations are sub-areas inside a skill (e.g., "React Native" under "Mobile Development"). They help clients find niche expertise and improve match quality.
Yes — we accept well-researched guest posts that help our community. Use the Contact page and choose "Blog Contribution" or email blog@kazibay.com with your pitch.
Click "Forgot password" on the login form. Enter your email and we'll send a secure reset link. Follow the link and choose a new password (strong recommended).
We support M-Pesa, bank transfers and major credit/debit cards. Payouts to freelancers follow verification checks — see the Payments section in your dashboard for details.
We use industry-standard security (HTTPS, hashed passwords, prepared statements). Personal data is used per our Privacy Policy; you can request deletion via account settings or contact support.