Terms of Service

Updated on: June 2025

Legal & Platform Use

Terms for using Kazi Bay

These Terms of Service explain the rules, responsibilities, and conditions that apply when you access or use Kazi Bay. By continuing to use the platform, you agree to these terms and to use the service responsibly and lawfully.

1Introduction

Welcome to Kazi Bay. By accessing or using our platform, you agree to these Terms of Service. If you do not agree to these terms, please do not use the platform or its services.

2Account Registration

You may be required to register an account to access certain features of Kazi Bay. You agree to provide accurate, complete, and up-to-date information and to keep your login credentials secure and confidential.

3Platform Use

You agree to use Kazi Bay lawfully, respectfully, and in good faith. You may not use the platform to harass others, mislead users, post unlawful or harmful content, attempt unauthorized access, or interfere with the platform’s normal operation.

4Services and Payments

Kazi Bay connects clients with skilled workers and service providers. Unless explicitly stated otherwise, Kazi Bay is not a direct party to agreements made between users. Platform fees, commissions, or payment-related terms may apply and will be communicated where relevant.

5User Content

Content you upload to the platform, including profiles, descriptions, listings, portfolios, and other submissions, remains yours. However, by posting content on Kazi Bay, you grant us permission to display, host, reproduce, and use that content as necessary to operate, improve, and promote the platform.

6Reviews and Ratings

Users may leave reviews and ratings based on their experiences. Kazi Bay reserves the right to review, moderate, remove, or restrict reviews that are abusive, misleading, defamatory, fraudulent, or otherwise inconsistent with responsible platform use.

7Account Termination

We may suspend, restrict, or terminate accounts that violate these terms, engage in harmful behavior, create security risks, or misuse the platform in ways that affect other users or Kazi Bay operations.

8Disclaimers

Kazi Bay is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, job success, client outcomes, or worker performance. Use of the platform is at your own discretion and risk.

9Limitation of Liability

To the extent permitted by law, Kazi Bay shall not be liable for indirect, incidental, special, or consequential losses arising from the use of, inability to use, or reliance on the platform and its services.

10Changes to Terms

We may update or revise these Terms of Service from time to time. Continued use of Kazi Bay after updates become effective means you accept the revised terms. We encourage users to review this page periodically.

11Governing Law

These Terms of Service are governed by the laws of Kenya. Any disputes arising in connection with these terms or the use of the platform shall be subject to the jurisdiction of the courts of Kenya.

12Contact Us

For questions, concerns, or support related to these terms, you may contact us through the details below: